Every new Winston boron/graphite and graphite fly rod and blank is covered by our Original Owner Unconditional Lifetime Guarantee against breakage or manufacturer's defects. This warranty is available only to the original owner of products purchased from an authorized Winston Dealer. This warranty covers, at Winston's option, the repair of the original rod or the replacement of the rod with an equivalent rod only. To qualify for this warranty, the original owner must either send Winston a completed warranty card or register the rod online. Warranty cards can be scanned and emailed to email@example.com. The warranty does not cover lost rods, lost rod sections, intentional breakage, misuse, neglect, cosmetic wear or scratches. Warranty coverage for Winston blanks is limited to the blank only.
For all warranty work, the entire rod must be returned to Winston. It should be sent in its rod tube and properly packaged. Repair materials and color may vary from those used on the original rod. The rod owner is responsible for the cost of sending the rod to Winston. Please insure the shipment, as we will be unable to assist with any damage claims or loss with the shipping company. A $50.00 administrative fee will be charged on all warranty repairs to cover the cost of return packaging, shipping, handling and insurance. Please include a completed Warranty Service Form and the $50.00 administrative fee when you return your rod. The rod owner agrees that Winston assumes no associated or ancillary liability due to use of the rod, including consequential or incidental damages. This guarantee gives you specific, limited legal rights. You may have additional rights under applicable state law.
Each Winston rod is produced with a serial number. This number can be found in the script closest to the cork on your rod.
Do all Winston rods have an unconditional guarantee?
No. Winston introduced the Unconditional Lifetime Guarantee in 1996. Only rods produced after this date, or older rods for which a warranty was purchased are eligible for the Guarantee. If you have a question about the eligibility of a specific rod, please contact us at firstname.lastname@example.org
The warranty is non-transferable and is good only for the lifetime of the original owner. Rods not covered under this guarantee include:
- Used Winston rods not in the possession of the original owner
- New Winston rods purchased from anyone other than an authorized Winston Dealer
- Winston rods that have not been properly registered
If your rod is not covered under the Unconditional Guarantee, Winston can still service your rod for a standard repair fee of $150.00. You will first need to fill out the Non-Warranty Service Form.
BAMBOO ROD WARRANTY
“Bamboo rods are warrantied against manufacturer’s defects for the life of the rod. The warranty is transferable. The cost of repair/replacement for items not covered under warranty is as follows:
- Tips: $275.00
- Mid-sections: $300.00
- Butt sections: $375.00
Repairs are calculated on a per-piece basis.
Total Rod Refurbishment: $450.00
*Note: Total refurbishment includes a complete cleaning, re-wrapping of guides and re-setting with new varnish. This service does not include a new reel seat or grip.
- New Reel seat: $85.00
- New Grip and Reel Seat: $210.00
*Note: A grip cannot be replaced without also replacing the reel seat.
The costs above do not include shipping and handling.